Sunday, October 08, 2006

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1. http://links.jstor.org/sici?sici=0305-7410(198409)99%3C462%3ATIST%3E2.0.CO%3B2-B
Taiwan's International Status Today
Byron S. J. WengChina Quarterly,
No. 99 (Sep., 1984), pp. 462-480

2. http://www.easts.info/2003journal/papers/0526.pdf
A Demand Anaylysis of Cargo Terminal in Taiwan's International Airport
Han, Tzeu-Chen / Chous, Tsung-Yu / Liang, Gin-Shuh
National Taiwan Ocean University

3. http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&hdAction=lnkhtml&contentId=851671
Customer focused service development in practice
- A case study at Scandinavian Airlines System (SAS)
Anders Gustafsson, Fredrik Ekdahl, Bo Edvardsson
International Journal of Service Industry Management
Year: Oct 1999 Volume: 10 Issue: 4 Page: 344 - 358

4. http://www.easts.info/2003journal/papers/0471.pdf
Impact of Flight Accident on Passenger Traffic Volume of The Airlines in Taiwan
Jinn-Tsai Wong / Wen-Chien Yeh
National Chiao Tung University

5. http://www.easts.info/on-line/journal_06/1873.pdf
Effects of Incompletet Travel Information on the Choice Behavior of Airline Passengers
Jin-Long Lu / Chih-Wen Yang
Chang Jung Christian University

6.http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0627105-173937
A Research of the Relationship among Service Quality, Customer Satisfaction and Behavior Intention of the Taiwanese Airlines Online-Ticketing System.
Chun-hao Huang

7. http://cat.inist.fr/?aModele=afficheN&cpsidt=2641589
Airline scheduling for the temporary closure of airports
Yan S. / Lin C. G
National Central University

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